{"id":17,"date":"2024-10-18T19:53:41","date_gmt":"2024-10-18T17:53:41","guid":{"rendered":"https:\/\/mytown.ink\/mymarket\/?page_id=17"},"modified":"2024-10-18T19:53:41","modified_gmt":"2024-10-18T17:53:41","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/mytown.ink\/mymarket\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> 18 October 2024<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Overview<\/strong><\/h3>\n\n\n\n<p>Our refund and return policy lasts <strong>30 days<\/strong>. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.<\/p>\n\n\n\n<p><strong>Conditions for Returns<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item must be unused, in original condition, and in its original packaging.<\/li>\n\n\n\n<li>A <strong>proof of purchase<\/strong> or receipt is required to complete the return.<\/li>\n<\/ul>\n\n\n\n<p><strong>Non-returnable items<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Perishable goods (e.g., food, flowers).<\/li>\n\n\n\n<li>Health and personal care products.<\/li>\n\n\n\n<li>Hazardous materials and flammable liquids or gases.<\/li>\n\n\n\n<li><strong>Gift cards<\/strong> and <strong>downloadable products<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Refunds<\/strong><\/h3>\n\n\n\n<p>Once your return is inspected, we will notify you of the approval or rejection via email. Approved refunds will be processed to the original payment method within [X] days.<\/p>\n\n\n\n<p><strong>Sale Items<\/strong>:<br>Only regular-priced items are refundable. Sale items are non-refundable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Exchanges<\/strong><\/h3>\n\n\n\n<p>Items will only be exchanged if defective or damaged. Contact us at <strong><a>support@mytown.ink<\/a><\/strong> to initiate an exchange request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Late or Missing Refunds<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check with your bank or card provider if your refund hasn\u2019t appeared yet, as it may take a few days to reflect.<\/li>\n\n\n\n<li>Contact <strong><a>support@mytown.ink<\/a><\/strong> if further assistance is needed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Shipping Returns<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Return shipping is at the customer&#8217;s expense and is non-refundable.<\/li>\n\n\n\n<li>Consider using a trackable shipping service or purchasing insurance for expensive items.<\/li>\n<\/ul>\n\n\n\n<p><strong>Return Address:<\/strong> 18 Main Service Road, Sedgefield, Western Cape, South Africa, 6573<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 18 October 2024 1. Overview Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange. Conditions for Returns: Non-returnable items: 2. Refunds Once your return is inspected, we will notify you of the approval or rejection via &#8230; <a title=\"Refund and Returns Policy\" class=\"read-more\" href=\"https:\/\/mytown.ink\/mymarket\/refund_returns\/\">Read more<span class=\"screen-reader-text\">Refund and Returns Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":1,"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":2353,"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/pages\/17\/revisions\/2353"}],"wp:attachment":[{"href":"https:\/\/mytown.ink\/mymarket\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}