Logo for MY.TOWN

Privacy Policy

Effective: 9 May 2025

1. Who Can Use MY.TOWN

You need to be at least 18 to use the platform independently. If you're younger, you must have a parent or guardian supervising your use. We do not collect data from minors knowingly.

2. What Info We Collect

3. Why We Use Your Info (GDPR Stuff)

We need your data to run the platform, fulfill your account setup, improve our tools, and sometimes comply with the law. Consent and legitimate interest also play a role.

4. How We Use It

Stuff like personalizing your experience, helping you with support, tracking service usage, and yes — making MY.TOWN better overall. We do not sell your data, full stop.

5. Cookies

Like most sites, we use cookies to understand how you interact with us. You can block these if you want, but the site might not work perfectly afterward.

6. Sharing With Others

Some third-party providers help us operate (e.g. payments, analytics). They only access what’s necessary and have contracts in place to protect your info.

7. Retention

We don’t keep stuff longer than needed. If you leave or request deletion, your info will be cleaned up (unless the law says otherwise).

8. Your Rights (GDPR/POPIA)

You can ask to view, edit, delete, or move your data. You can also object to certain things. These rights apply in places like the EU and South Africa.

9. Cross-Border Stuff

Sometimes data lives on servers outside your country. We use secure methods (like SCCs) to make sure it's safe.

10. Security

We use encryption, restricted access, monitoring, and good practices to keep your data safe. No system is perfect, but we’re serious about protection.

11. Changes to This

If we make changes, we’ll let you know via email or notification. Using the platform after that means you’re cool with it.

Contact Us: info@mytown.ink